Cancellation Policy

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As a small wellness business, I truly value every client and booking. Each appointment is prepared with care and dedication, and your booking represents a commitment of time, energy, and resources. When a client cancels at short notice or does not attend, it can be difficult to refill the slot, which has a significant impact on a small business like mine.

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Cancellations by Clients:

• Full Refunds will be offered for cancellations made up to 48 hours before the day of the appointment, whether it is a treatment (for humans or animals), a 1-to-1 session, or a workshop booking.

• No Refunds will be given for cancellations made less than 48 hours before the day of the appointment.

 

Cancellations by Me:

If I need to cancel your appointment due to personal circumstances, you will receive a full refund, regardless of the type of booking (treatment, 1-to-1 session, or workshop).

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Thank you for understanding and supporting a small business. Your respect for this policy helps me continue to offer consistent, quality care to all my clients.